All reservations are subject to availability.
No prepayment is required at the time of booking. Payment can be made at the property upon arrival by cash or card.
Guests are required to present valid identification (passport or national ID) at check-in.
Check-in time: From 2:00 PM
Check-out time: By 12:00 PM
Early check-in or late check-out is subject to availability and may incur additional charges.
Free cancellation is allowed up to 18:00 on the day before check-in (unless otherwise stated in the reservation).
Late cancellations or no-shows may be charged the first night’s rate.
Children of all ages are welcome.
Extra beds may be available upon request at an additional charge, subject to room capacity.
Baby cots are not available.
Guests must not exceed the maximum occupancy limit for the room type booked.
Visitors are not allowed in guest rooms without prior approval from management.
All rooms are non-smoking.
Smoking is only permitted in designated outdoor areas. A cleaning fee may be charged for smoking in non-smoking rooms.
Pets are not allowed on the property.
Daily housekeeping is provided.
Towels and linens are changed every 2 days or upon request.
Guests will be held responsible for any loss or damage to hotel property caused by themselves, their guests, or any person for whom they are responsible.
Free on-site parking is available. The hotel is not liable for theft or damage to vehicles parked on the premises.
CCTV cameras are installed in public areas for your safety.
Guests are responsible for securing their belongings. The hotel is not liable for the loss of valuables unless deposited at the reception.
The hotel reserves the right to refuse service or cancel bookings if a guest violates hotel policies or behaves inappropriately.
For any questions or concerns, please contact us at:
+968 9521 4535
Ras Al Hadd Guest House, Al Ḩadd, Sur, Oman
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